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Case studies and testimonials

Case studies

We work closely with companies across a number of sectors to improve their business performance. We make sure we deliver to the highest quality. Here are just two case studies that are not written by us but are in the public domain:

Engaging Leadership training programme at Chelton Brown, Northamptonshire

Customer Service Leadership training programme at The Gonville Hotel, Cambridge


Course feedback and testimonials

Not all of our customers choose to go public on how much they value our consultancy, training and coaching. However, here’s a selection from those who have chosen to to do so:

I attended Create Excellent Customer Service learning café. I have attended many training courses during my corporate life and I was highly impressed with the professionalism of this one. There was an opportunity for group learning, and great insights were given into customer service. I’m going to book on another of Beyond Theory’s courses as I found this of great benefit.”

James Tarry, Scottsdale Consulting


Spent a really useful morning on Tablets for Business learning about getting the best use of my iPad to support my business needs. Thanks to Paul Beesley at Beyond Theory for lots of learning and support. Thoroughly recommended.

Dorothy Foote, Level Seven (UK) Ltd 


A big THANK YOU for the course Beyond Theory so expertly presented to two of our members of staff. The half day workshop covered ‘Customer Service’ skills and both Sue and Simon came back to the office with a clear, systematic approach to helping deliver the ultimate customer experience!

It was nice to see them both motivated and energised with new ideas coupled with a sense of feeling valued. Staff are vital and need to be invested in to provide real long term value and Beyond Theory’s on-going workshops help do this.

The courses are great value and not too time intensive – 3 hours proves to be about right….

Thanks again and we will recommend you at every opportunity.

Mark Palmer, Managing Director, Help & Safety at Work


“It is a real pleasure to endorse Paul and his work….I jumped at the chance to have him lead a team development day for me. He made the event a total success and really delivered some great outcomes. I won’t hesitate to work with Paul again and hope that an opportunity to do so comes up very soon. I recommend him without reservation.”

Nigel Benton, Executive Director, National Skills Academy for Financial Services


I recently attended an ‘effective leadership’ seminar put on by Gateway HR together with Paul Beesley from Beyond Theory and Tresham Business Solutions. I learnt so much in 2 hours and was able to see how a good leader can attain the best from everyone. I learnt that the key to my leadership style is to provided the correct amount of direction and support to everyone so they can flourish with me at the helm. After the wonderfully  simple but effective talk given by Paul I now have some tools to help me achieve this.

I recommend Paul Beesley from Beyond Theory to everyone in business for his utterly professional and down to earth approach to business coaching. Well done, Paul!

Kiki Everard, The Jordon House Styling Company


“Paul’s breadth and depth of knowledge in occupational psychology takes management science to an art form. His work with young people in Northampton was superbly conceived and executed, proving his vision, facilitation and leadership skills. Moreover, Paul is focussed and passionate about his work and charming to boot.”

Dan Evans, Speaking With Confidence


“Undertook a 1:1 session that involved completing the SDI (Strength Deployment Inventory). Paul is extremely helpful in identifying your strengths in relating to others, when things are going well and when you are faced with conflict. Frankly, you will be amazed at the results. A great life skill.

Mark Sheldon, App Developer at Domino Logic


Paul is able to make you more aware of your strengths, weaknesses and skills which could do with improvement or consolidation. Once Paul has made you aware, he is great at formulating an objective plan to help you improve your skills and focus on structuring your future career plan to ensure you meet your goals. A good analogy is: even the best professional sport stars have a coach! My advice is to participate in Beyond Theory’s online questionnaire – It’s free and could be priceless to you as it was to me. I have no hesitation in recommending Paul, he’s a good guy!”

Ben Burge, Sales & Marketing Manager at Silverbee Promotions Ltd


Paul‘s presentation style is engaging and informative. He provides thorough detail on the topic, supported by credible and extensive experience in the field, combined with on-going audience engagement. ”

Dr Mairi Watson, Contributor and Reviewer at British Academy of Management Conference and University of Northampton, United Kingdom


Paul was very welcoming and created a warm atmosphere in the training room. The topic of building business relationships for business growth was well developed with good interactivity and exercises as well as high quality content. I enjoyed Paul’s relaxed and confident delivery which generated a positive learning experience.”

Doug Morris, Director, Successful Training and Coaching


I attended one of Beyond Theory’s sessions recently on Creative Thinking for Business Growth and found it extremely informative, refreshing, and very interactive. None of the old ‘talk and chalk’, this was a very entertaining keynote followed by some excellent breakout sessions where ideas and concepts were explored. If you are looking for something to inspire you and challenge your thinking give Paul Beesley and Beyond Theory a call.

Geoff Williams, Director at SG Creations Ltd


“If you want different results, don’t do the same things” (Albert Einstein). Companies that want to out-perform competitors must think and act differently. Small business owners in particular need techniques that are quick to learn and easy to apply. Paul’s Creative Thinking workshop is a fast-paced, enjoyable taster of only a fraction of the Beyond Theory techniques that they can apply immediately to galvanise their companies. The benefits make this workshop a very effective use of time

Paul Forsythe, Owner at Alemare Solutions Ltd


A great session to get you thinking about what you can do differently and have an effect on your business!

Lindsay Gibson, HR Advisor / Consultant at Gateway HR & Training


I enjoyed the session on Creative Thinking for Business. It really opened my eyes and mind to creative and unusual ways to generate ideas and get you thinking differently. Will be applying some of the tips on a regular basis to how I work and run my business.

Lorna Robinson, Cornerstone Graphics


I recently attended a session, which was excellent and worth attending. Paul Beesley is very experienced and knowledgeable in his field. The workshop was fun, fresh and really made me think about the different types of people and how to adapt myself whilst building relationships, I would thoroughly recommend Paul and Beyond Theory.

Ciara Ingham, A2S Works


Just to say thanks for a fantastic days training / CPD on Pitching for Business* in Northampton.  I expected high quality and it was just that. The proof is in the pudding as they say, and I take forward the skills you helped develop with confidence. I have already employed some of the principles – which felt very natural after our session – and they have had impact. I will be checking the website for future events for sure. Nothing better than learning by doing, but you already know that. (*Co-presented by Paul Beesley & Dan Evans)

Dr Keiron Pollitt, Educational and Child Psychologist


I really enjoyed the whole experience. The venue was excellent and the course content was packed with useful tips and advice and really fitted in with ‘Beyond Theory’. I loved the way that we were not just spoken to but encouraged to interact which helped us all to draw on each other’s experience.

Robin Bradford, It’s Ezee website design, Kettering 


Leadership &


Employee Data Analysis