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Handling Conflict at Work

Do you value conflict at work or do you shy away? Read our latest guest blog for Paradise Training for advice on handling conflict at work.

Orange cut in two

The demands of work these days makes conflict in the workplace inevitable. Time pressures, sales targets and project deadlines are all examples that can lead to people having conflicting needs. If not handled constructively, conflict at work can lead to long term damage in relationships, teamwork and productivity.

However, handling workplace conflict constructively will lead to improved team and individual performance where difference of opinion is shared, valued and respected.

Using the metaphor of how an argument over an orange leads to no-one getting their needs met, our latest guest blog draws on the work of Thomas and Kilman and gives you five very different options in dealing with conflict:

  • Avoiding – not dealing with issues when they happen
  • Accommodating – letting others have their way
  • Competing – making sure your needs are met
  • Compromising – making some sacrifices to achieve what some of what you need
  • Collaborating – working hard to understand and  obtain what everyone needs to succeed

We use the Thomas Kilman way of thinking in all our conflict at work, negotiation and skills training with great results. Contact senior consultant Paul Beesley for more information on how to value and handle your conflict at work constructively.

About the Author

Paul Beesley

Paul Beesley

Senior Consultant at Beyond Theory.

Paul is an expert in employee engagement, leadership & management and customer service excellence. As a Chartered Fellow of Institute of Personnel & Development (CIPD) and a member of the Guru Steering Group at Engage for Success, Paul has extensive experience of helping companies improve their customer service through improving employee motivation and leadership.

Beyond Theory: business training & coaching
01604 212505 | 07764 838 098paul@beyondtheory.co.ukwww.beyondtheory.co.uk

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