As an approved provider of the Institute of Leadership we have an appeals policy to deal with any disputes.

From time to time we acknowledge that there may be a difference of opinion in the results provided by Beyond Theory’s (associate) trainers and coaches. For example the opinion of the course delegate or the person being coached may differ from the (associate) trainer or coach who is delivering the training course and/or coaching intervention. The purpose of this policy is to set out the process that will be followed to resolve any such disputes:

Likely outcomes are to be: upholding the decisions, overruling the decision and asking for a further assessment.

The outcome of the appeal will be communicated with 28 working days of the acknowledgement (or as soon as the investigation requires).

The purpose of the appeal is to deliver the best possible outcome for all concerned i.e. the delegate or person being trained, the sponsor of the training and/or coaching in question, the awarding body and Beyond Theory.

This policy is subject to review by the awarding body on an annual basis.

Paul Beesley
Director
Beyond Theory
March 2025