IoL Level 3 Diploma - available online
for Managers

This course and qualification is designed for managers and team leaders. Our Diploma for Managers meets the highest standards as defined by the Institute of Leadership. This qualification will typically take up to 16 months to complete, including the multiple choice knowledge tests.

Our Diploma offers blended learning approach, providing a mix of:

  • Online learning where you can learn at your own pace. Our online content spans 10 units covering key topics. Each unit provides high quality input to read, videos to watch and a range of stimulating tasks and assignments to complete.
  • A series of 10 half-day workshops that complement our online learning to check your understanding and debate key concepts. We believe that the best learning is a social experience which is why our workshops work so well.
  • Guest speakers to provide context to the key knowledge and skills that you will be learning. We want you to learn from experts who already have experience working at a similar level.
  • An external visit to a highly regarded employer to observe best practice. We know that learning from others provokes thought and enthuses action.
  • Tutorial support available throughout to provide feedback and make sure you are on the right track. We want to inspire and challenge your thinking so you become a better manager.

Our Diploma for Managers are open courses i.e. participants from a variety of companies and organisations who complete the course together. This means that our workshops take place at our base in Derngate Mews, Northampton NN1 1UE.

However, we also offer to run our Diploma courses in-house i.e. exclusively to a company or organisation. This means that we can deliver the workshops on your premises if you prefer. The choice is yours.

Here are the units covered on our Diploma for Managers:

Leading People

This unit includes:

  • Different leadership styles
  • The role of coaching in the workplace
  • The importance of organisational culture
  • Equality, diversity & inclusion in the workplace
  • End of unit assessments

Managing People

This unit includes:

  • People and team management models
  • Human resource procedures and legal requirements
  • Performance management of individuals
  • End of unit assessments

Building Relationships

This unit includes:

  • Approaches to customer, partner and stakeholder relationship management
  • Cross-team working
  • The importance of emotional intelligence in the workplace
  • Conflict management in the workplace
  • End of unit assessments


This unit includes:

  • Different forms and of communication and their application,
  • How to chair a meeting
  • Managing challenging conversations
  • End of unit assessments

Operational Management

This unit includes:

  • How organisational strategy is developed
  • Implementing operational plans
  • Managing change within a team
  • Managing data in the workplace and creating reports
  • End of unit assessments

Project Management

This unit includes:

  • Project lifecycle and roles within a project
  • How to deliver a project
  • How to manage project risks and issues
  • End of unit assessments


This unit includes:

  • Finance-related governance and compliance
  • How to deliver value for money
  • How to set and monitor budgets
  • End of unit assessments


This unit includes:

  • How to be self-aware
  • Inclusivity and unconscious bias
  • Different learning styles
  • Feedback mechanisms
  • End of unit assessments

Management of Self

This unit includes:

  • Personal development planning
  • Creating an effective personal development plan
  • Maintaining a CPD log
  • Time management tools and techniques
  • End of unit assessments

Problem Solving & Decision Making

This unit includes:

  • Problem-solving and decision-making techniques
  • Escalating issues when required
  • End of unit assessments

Practice Online Assessments

This unit provides opportunities to practice online assessments (mock tests) for:

  • Leading People and Managing People units
  • Communication and Building Relationships units

Because our Diploma for Leaders and Managers is a blended learning course you will be able to upload your evidence of learning and track your progress. You’ll also be able to message your tutor and fellow participants for support. Learning with us will be an engaging experience and a fully supported learning journey.

Completing the end of unit assessments is mandatory. Failure to complete the online knowledge tests or meet the evidence requirements will mean that you will not achieve the qualification.

Level 3 Diploma Summary

Cost: £2650 (plus VAT) per person.

What’s included: Interactive and engaging e-learning, 10 workshops (includes guest speakers and a best practice visit), tutorial support and learning materials.

Group size: Maximum size of group is 8.

Time scales: The course typically lasts 16 months with a commitment to undertake 9 hours self-learning per month.

Want to know more? Then please contact or call 01604 212505 and quote Level 3 Diploma.

Look after your people and they’ll take care of your business.