Customer Service Webinars
Take part in our series of lunchtime Customer Service webinars. These have been designed to fit in with your busy work schedule and lifestyle.
Each of our webinars are short, sweet and interactive enabling you to get to grips with the key learning points you need to grow your business:
- Customer Service vs Customer Experience on 5 March - for info and booking click here
- Our CORE Approach to Delivering Customer Excellence on 16 April - for info and booking click here
- Customer Complaints: How to go from Ouch to Wow! on 16 May - for info and booking click here
Request information
½ day courses from £75 + VAT
(minimum number of participants apply) Click here for details Watch our video
(minimum number of participants apply) Click here for details Watch our video
Search
Reviews
5
41
4
1
3
0
2
0
1
0
I was part of a group of 8 managers who took part in a 1 day Managing Performance workshop with Paul that he conducted... Read more →
Samantha Cooke - 14 Aug 2024
Training was very helpful for the stage I am at in terms of my work, each module was well planned out and put together... Read more →
Taylor Clarke - 28 Feb 2024
I Completed the ILM engaging Leadership course with Paul Beesly and I have learnt so much from it, I think it also... Read more →
Sam W - 6 Feb 2024
Aircare Compressor Services engaged with Beyond Theory to train / re-train all of our Managers in ILM recognised... Read more →
Wendy Hayward - 14 Jul 2023
The SDI workshop was fantastic. Really interesting and very well delivered by Paul. I would highly recommend this. Read more →
Lexie Cuzzocrea - 20 Mar 2023