Customer Service Webinars
Take part in our series of lunchtime Customer Service webinars. These have been designed to fit in with your busy work schedule and lifestyle.
Each of our webinars are short, sweet and interactive enabling you to get to grips with the key learning points you need to grow your business:
- Customer Service vs Customer Experience on 5 March - for info and booking click here
- Our CORE Approach to Delivering Customer Excellence on 16 April - for info and booking click here
- Customer Complaints: How to go from Ouch to Wow! on 16 May - for info and booking click here
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½ day courses from £95 + VAT
(minimum number of participants apply) Click here for details Watch our video
(minimum number of participants apply) Click here for details Watch our video
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We have been working with Paul for the past three and a half years. Paul has delivered training and facilitated sessions... Read more →
Vicky Allen - 25 March 2026
The Myers-Briggs training with Paul was genuinely insightful and engaging. He created a relaxed, open environment... Read more →
Danielle Gilbert - 24 March 2026
Well-structured and effective work for my team by strengthening collaboration, communication and motivation. A key component... Read more →
Julio Tabegna - 24 March 2026
I was part of a group of 8 managers who took part in a 1 day Managing Performance workshop with Paul that he conducted... Read more →
Samantha Cooke - 14 Aug 2024
Training was very helpful for the stage I am at in terms of my work, each module was well planned out and put together... Read more →
Taylor Clarke - 28 Feb 2024