Look after your people
and they’ll take care of your business

Online and/or face-to-face training that wins hearts and changes minds

Employee Engagement

Leadership & Management

Customer Excellence

We are UK based and have clients across the globe. As the world gets smaller, the appetite for our training just gets bigger. Learn more

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Sales Through Service training

Employee
Engagement

Are your employees delivering the levels of performance you need?

Our consultancy and employee surveys will improve your business performance.

Leadership &
Management

Are your managers giving right the direction and support your teams need?

Our training will turn your managers into the leaders your team and customers deserve.

Customer
Excellence

How well does your customer service build loyalty?

Our training and consultancy will increase the levels of customer experience your customers demand.

Transform your business performance with our training and coaching »

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I’ve completed 3 courses with Beyond Theory. An amazing company and approach to training. The productivity, engagement and evaluation that comes during and after our training is extremely positive for me and my team! Can’t wait to work with you again…
Kerry Cane
Sales Manager, Bambino Mio®

Read more feedback

— Our training options —
Online and/or face-to-face

Leadership and management

(online and/or face-to-face)

ILM Level 5 Diploma for Leaders and Managers qualifications awarded by City & Guilds

ILM Level 3 Diploma for Managers qualifications awarded by City & Guilds

Bespoke training programmes accredited and quality controlled by ILM

Individual
bespoke courses and workshops

Leadership and management

(bitesize online modules only)

Coaching Skills

Counselling Skills

Engaging Your Team

Handling Difficult Situations (with Customers & Suppliers)

Handling Difficult Situations (with Team Members)

How Behaviour Breeds Behaviour

Keeping Your Spirits Up & Your Resilience High

Managing People Working From Home

Managing the Human Side of Change

Managing the Process of Change

Managing Self (Prioritisation & Time Management)

Managing Self (Delegation Skills)

Customer excellence training modules

(online and/or face-to-face)

Customer Excellence

Customer Excellence Plus

Customer Journey Mapping & Service Standard Setting

Handling Customer Complaints

Sales Through Service

Our psychometric and personality profiling options

(online and/or face-to-face)

DiSC profiling

Emotional Intelligence (EJI™)

FIRO-B

Myers-Briggs Type Indicator

Strength Deployment Inventory

Thomas Kilmann Instrument

16 Personality Factors

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Download our new brochure

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Our Free Downloads

Here are just some of our clients: