Are your employees delivering the levels of performance you need?
Our consultancy and employee surveys will improve your business performance by:
- Creating a strategy to enthuse and motivate your team through good times and bad
- Optimising discretionary effort to go the extra mile when needed
- Refreshing your approach to recognising and rewarding employees in a fair and ethical way
Are your managers giving right the direction and support your teams need?
Our training will turn your managers into the leaders your team and customers deserve with:
- Online and/or face to face training courses that will inspire as well as inform
- Bespoke designed courses and workshops to meet the demands of your business
- Qualifications and/or accreditation to ensure the highest standards and quality control
How well does your customer service build loyalty?
Our training and consultancy will increase the levels of customer experience your customers demand with:
- Online and/or face-to-face training to improve customer service thinking and skills
- Sales Through Service training to reflect your brand and build customer relationships
- Customer journey mapping and service standard setting workshops to develop a defined customer experience
I’ve completed 3 courses with Beyond Theory. An amazing company and approach to training. The productivity, engagement and evaluation that comes during and after our training is extremely positive for me and my team! Can’t wait to work with you again…