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Promise, Deliver, Remember – Customer Service Excellence Seminar

Find out how to consistently deliver a compelling promise that your customers will remember.

In less than four hours you will learn how to successfully market an attractive promise to your ideal clients in a way that guarantees they will remember it, come back again and again and tell all their friends.

Date: 6th December 2013

Time: 11.00 am to 3.00 pm – refreshments and buffet lunch included

Venue: Mercure Hotel, Two Mile Ash, Milton Keynes MK8 8LY

Cost: £10.00 (includes refreshments and buffet lunch)

Book your place now

You will learn the secrets of marketing and delivering customer excellence from four experienced speakers who will guide you on your journey. In a world where people are choice rich and time poor, it is more important than ever to win, delight and retain your customers to ensure your business thrives for years to come.

Four very different sessions cover all aspects of the customer journey from promise, through delivering that promise to create lasting memories so that help your customers become raving fans and advocates:

Let’s introduce you to our team of expert speakers:

Shelley Rὃstlund – social media marketing expert from Social Intelligence

Mark Orr – print marketing mentor from Printing & Mailing

Iain Row – experienced web professional from Prominent Media

Paul Beesley – Face to face customer contact professional from business training and coaching consultancy Beyond Theory

Book now to enjoy all this learning and advice including a buffet lunch for only £10 at the Mercure Hotel, Two Mile Ash, Milton Keynes.

When you book you will also be entered into a prize draw on the day to win 250 high quality matt laminated business cards worth £50, a complimentary place on a learning café of your choice worth £82, 6 months SEO support for your website worth £144 and other prizes too.

Employee
Engagement

Leadership &
Management

Customer
Excellence

Employee Data Analysis