Our Public Seminars, Webinars and Other Events

Most of our work is undertaken in-house, providing bespoke training and coaching for our clients. However, we do also provide public events: 


Seminar: Leadership vs Management
  • Date:  25 January 2018
  • Time:  6:00 pm to 8:00 pm 
  • Place: Northamptonshire Chamber of Commerce, Waterside House, 8 Waterside Way, Northampton NN4 7XD, United Kingdom
  • Price:  Free and exclusive to Next Generation Chamber members
  • Booking: call Emma Mullins on 01604 490490

    Details »

Seminar: Employee Engagement – Love Your Employees So Your Employees Love Your Business
  • Date:  14 February 2018
  • Time:  9:30 am to 12:45 pm
  • Place: Marriott Hotel, Eagle Drive, Northampton NN4 7HW, United Kingdom
  • Price:  Free
  • Booking: Click here for booking

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Seminar: Handling Customer Complaints (National NHS Complaints & Feedback Forum)
  • Date:  2 March 2018
  • Time:  10:15 am to 4:00 pm
  • Place: University Hospitals of Bristol NHS Foundation Trust, Bristol Royal Infirmary, Upper Maudlin Street, Bristol, BS2 8HW, United Kingdom
  • Price:  email john.dale@nhscmf.org.uk
  • Booking: email john.dale@nhscmf.org.uk

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Webinar: Customer Service vs Customer Experience
  • Date: 5 March 2018
  • Time:  12:30 to 13:30 pm (London, UK time)
  • Place: Online: live from Beyond Theory, Derngate Mews, Northampton, NN1 1UE, United Kingdom
  • Price:  £28.50 (including VAT and booking fee)
  • Booking: Click here for booking

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Seminar: How to Become an Employer of Choice (Cynthia Spencer Means Business Club)
  • Date:  14 March 2018
  • Time:  7:00 am to 9:00 am 
  • Place: Cynthia Spencer Hospice Business Hub, Pondwood House, Pondwood Close, Moulton Park, NN3 6RT, United Kingdom
  • Price:  £25
  • Booking: Click here for booking

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Exhibition: Northamptonshire Chamber of Commerce
  • Date: 16 March 2018
  • Time: tbc
  • Place: tbc
  • Price: Free
  • Booking: Not required

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Webinar: Our CORE© approach to Delivering Customer
  • Date: 16 April 2018
  • Time:  12:30 to 1:30 pm (London, UK time)
  • Place: Online: live from Beyond Theory, Derngate Mews, Northampton, NN1 1UE, United Kingdom
  • Price:  £28.50 (including VAT and booking fee)
  • Booking: Click here for booking

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Exhibition: Northamptonshire Business Expo
  • Date: 26 April 2018
  • Time: 10:00 am to 4:00 pm
  • Place: Holiday Inn, Geddington Road, Corby, Northamptonshire NN18 8ET
  • Price: Free
  • Booking: Not required

    Details »

Webinar: Customer Complaints – how to go from Ouch! to Wow!
  • Date:  16 May 2018
  • Time:  12:30 to 13:30 pm (London, UK time)
  • Place: Online: live from Beyond Theory, Derngate Mews, Northampton, NN1 1UE, United Kingdom
  • Price:  £28.50 (including VAT and booking fee)
  • Booking: Click here for booking

    Details »

Seminar: Employee Engagement – How to Create a Strategy and Make it Happen