Our Public Seminars, Webinars and Other Events

Most of our work is undertaken in-house, providing bespoke training and coaching for our clients. However, we do also provide public events: 


Seminar: Handling Customer Complaints (National NHS Complaints & Feedback Forum)
  • Date: to be confirmed
  • Time: 10:15 am to 4:00 pm
  • Place: University Hospitals of Bristol NHS Foundation Trust, Bristol Royal Infirmary, Upper Maudlin Street, Bristol, BS2 8HW, United Kingdom
  • Price:  email john.dale@nhscmf.org.uk
  • Booking: email john.dale@nhscmf.org.uk

    Details »

Webinar: Our CORE© approach to Delivering Customer
  • Date: 16 April 2018
  • Time:  12:30 to 1:30 pm (London, UK time)
  • Place: Online: live from Beyond Theory, Derngate Mews, Northampton, NN1 1UE, United Kingdom
  • Price:  £28.50 (including VAT and booking fee)
  • Booking: Click here for booking

    Details »

Exhibition: Northamptonshire Business Expo
  • Date: 26 April 2018
  • Time: 10:00 am to 4:00 pm
  • Place: Holiday Inn, Geddington Road, Corby, Northamptonshire NN18 8ET
  • Price: Free
  • Booking: Not required

    Details »

Webinar: Customer Complaints – how to go from Ouch! to Wow!
  • Date:  16 May 2018
  • Time:  12:30 to 13:30 pm (London, UK time)
  • Place: Online: live from Beyond Theory, Derngate Mews, Northampton, NN1 1UE, United Kingdom
  • Price:  £28.50 (including VAT and booking fee)
  • Booking: Click here for booking

    Details »

Seminar: Employee Engagement – How to Create a Strategy and Make it Happen