Title: Managing Performance

Duration: Minimum ½ day


Aims: 
This module will enable managers, supervisors and team leaders to understand how to manage the performance of their teams.

Objectives:
By the end of the module managers, supervisors and team leaders will know how to use their performance management toolkit to improve and sustain the performance of their team.

Key content:

  • Basics of employment law in relation to managing performance.
  • Performance management toolkit of training, coaching, counselling and discipline.
  • Feedback and appraisal skills.
  • Action planning for implementation.


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