Title: Influencing and Negotiating Skills

Duration: Minimum ½ day

This module will enable managers, supervisors and team leaders to influence and negotiate with others to achieve their objectives.

By the end of the module managers, supervisors and team leaders will know how to effectivity influence and negotiate with their team members and other key stakeholders.

Key content:

  • Transactional analysis - parent-adult-child behaviours.
  • The science of persuasion.
  • Push v pull behaviours.  
  • Negotiation skills.
  • Skills practice.
  • Action planning for implementation.

Related courses:

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