Title: Influencing and Negotiating Skills

Duration: Minimum ½ day

Aims: 
This module will enable managers, supervisors and team leaders to influence and negotiate with others to achieve their objectives.

Objectives:
By the end of the module managers, supervisors and team leaders will know how to effectivity influence and negotiate with their team members and other key stakeholders.

Key content:

• Transactional analysis - parent-adult-child behaviours.
• The science of persuasion.
• Push v pull behaviours.  
• Negotiation skills.
• Skills practice.
• Action planning for implementation.
  

Related courses:

• Being an Engaging Leader
• Coaching Skills
• Creative Thinking & Problem Solving
• Customer Excellence
• Leadership Behaviours
• Managing Self
• Managing the Human Side of Change
• Performance Management
• Presentation Skills
• Project Management Skills
• Team Building

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