26 June, 2016

FAQs as a result of the UK voting to leave EU

At times like these, employee engagement takes on the greatest of significance. At Beyond Theory we have developed FAQs from a briefing that I have received from the Chartered Institute of Personnel & Development (CIPD). The CIPD is the 'go to place'...

17 June, 2016

Case Study – The Gonville Hotel, Cambridge, United Kingdom

In the past couple of weeks The Gonville Hotel received recognition by achieving number one status for hotel accommodation on Trip Advisor for Cambridge. This blog is the story of our contribution to the Gonville Hotel’s success. We have been working wit...

02 May, 2016

What the giants can learn about customer service from the challenger brands

In October we’re exhibiting at a niche business show. To support this we’ve decided to invest in a new exhibition stand. The design has been agreed and the order placed. Last week our new stand was due to be delivered. An international carrier was selecte...

08 April, 2016

Re-think your employee annual appraisals

The days of the annual traditional appraisal are numbered. At long last many businesses are coming to the realisation that an annual appraisal is no longer worth the paper it’s written on. In a recent edition of the Harvard Business Review, Deloitte decl...

25 March, 2016

A story of employee engagement in action

I recently attended a business meeting in Northampton. Our topic was employee engagement and how people are appraised at work. The venue was quite a large corporate company with an instantly recognised brand name. The building had all the trappings of a l...