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Putting on The Ritz

At Beyond Theory we regularly take time to benchmark best practice. This keeps us up to speed with what’s going on in the big wide world, in turn keeping our own special blend of training and coaching up to date. Passing on top tips to our clients is something we really enjoy. We recently visited The Ritz for afternoon tea. Yes, nice work if you can get it. But it was work and here are our top 5 learning points from our own customer experience.

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Let's Make Work 'Good Work'

Last summer Matthew Taylor published a report on behalf of our Government. Matthew is the current chief executive of the RSA. The report was called Good Work. Here's my advice on how make work 'good work'.