15 April, 2018

What can living on a submarine teach us about leadership and teamwork?

How would you cope if you were to live on a submarine for months on end? What stresses and strains would you feel? What demands would living in such an environment place on your relationships with others on board?

25 March, 2018

Let's Make Work 'Good Work'

Last summer Matthew Taylor published a report on behalf of our Government. Matthew is the current chief executive of the RSA. The report was called Good Work. Here's my advice on how make work 'good work'.

25 February, 2018

Latest trends in customer satisfaction

Latest trends in customer satisfaction in the United Kingdom

29 January, 2018

Employee Engagement Creates Sustainable Business Success

Welcome to 2018! It certainly seems to have got off to a flying start. The news seems to be dominated by appalling examples of behaviour, the economic outlook continues to be uncertain and the UK’s political situation is as volatile as ever. For many, having a workplace that is safe, friendly and purposeful provides one place of relative sanctuary in our turbulent world. So how do we create such a positive working environment?

03 December, 2017

Everyday challenges in keeping employees engaged

Here’s a story that highlights the challenges employers face in keeping employees engaged in their work. Read on and then consider the questions I pose.