15 April, 2014

Handling Conflict at Work

Do you value conflict at work or do you shy away? Read our latest guest blog for Paradise Training for advice on handling conflict at work. The demands of work these days makes conflict in the workplace inevitable. Time pressures, sales targets and p...

14 March, 2014

Measuring what matters

Read our latest guest blog on the approach we provide to measuring employee development and people effectiveness. We have access to over 300 different metrics that measure employee development and people effectiveness. However we don't recommen...

04 March, 2014

Step over the drains and hug a radiator

During my career I have been privileged to coach and guide many people to achieve success. On many occasions I have used personality profiling to help people reflect on their strengths, overdone strengths and to develop strategies to overcome things that...

16 February, 2014

Building relationships will build your business

Money makes the world go round. Or does it? How about relationships? These days, no one can succeed by themselves - therefore the ability to build sustainable relationships is key for business success. Take a moment to reflect on the numb...

17 January, 2014

The Golden Rule of Customer Service is no longer enough

We all have customers. They are the lifeblood of your business. So how does your business measure up when it comes to providing a great customer experience? Here are some facts about customer service: Customers tell an average of 9 people a...