13 May, 2018

Putting on The Ritz

At Beyond Theory we regularly take time to benchmark best practice. This keeps us up to speed with what’s going on in the big wide world, in turn keeping our own special blend of training and coaching up to date. Passing on top tips to our clients is something we really enjoy. We recently visited The Ritz for afternoon tea. Yes, nice work if you can get it. But it was work and here are our top 5 learning points from our own customer experience.

15 April, 2018

What can living on a submarine teach us about leadership and teamwork?

How would you cope if you were to live on a submarine for months on end? What stresses and strains would you feel? What demands would living in such an environment place on your relationships with others on board?

25 March, 2018

Let's Make Work 'Good Work'

Last summer Matthew Taylor published a report on behalf of our Government. Matthew is the current chief executive of the RSA. The report was called Good Work. Here's my advice on how make work 'good work'.

25 February, 2018

Latest trends in customer satisfaction

Latest trends in customer satisfaction in the United Kingdom

29 January, 2018

Employee Engagement Creates Sustainable Business Success

Welcome to 2018! It certainly seems to have got off to a flying start. The news seems to be dominated by appalling examples of behaviour, the economic outlook continues to be uncertain and the UK’s political situation is as volatile as ever. For many, having a workplace that is safe, friendly and purposeful provides one place of relative sanctuary in our turbulent world. So how do we create such a positive working environment?