Procrastination – the art of putting something off until later or maybe forever. Let’s face it, many of us can be guilty of doing this for one reason or another. But have you ever stopped and thought why you procrastinate? In this blog article we offer two reasons why we procrastinate and two top tips on how to stop.
Leading people through change requires the ability to plan, and plan well. However, no change management will work effectively unless you win the hearts and minds of your people. This is where using the Strength Deployment Inventory (now known as the SDI 2.0) can help.
We often see and hear about customer service measures such as Net Promoter Score (NPS) and Customer Effort. But the key measure of the Lifetime Value of a Customer rarely gets a mention. Let’s put this right.
The Myers-Briggs Type Indicator (MBTI) is recognised as being one of the world’s leading psychometric personality profiling tools. But taking the test is only half the story. Here’s why...
We have been helping individuals and teams improve their ways of working for the part 10 years. One of our most popular personality profiling tools is the Strength Deployment Inventory – now known as the SDI 2.0. What we like about using the SDI 2.0 is that it lets us discover our overdone strengths as well as our strengths i.e. when and where we need to temper our approaches.
