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Premium brands require a premium service

Northamptonshire has a proud history in the boot and shoe manufacturing industry. Long gone are the days of mass production. However, many premium brands remain in the county producing high quality footwear. Brands such as John Lobb, Edward Green, Jeffrey...

The dangers of faking it.....

Authenticity is key. It's been said that if you can fake it then you’ve got it made (until you are found out…). Welcome to 2016. So how did you celebrate New Years Eve? My wife Linda and I decided to dine out and then return home to welcome in 2016. We...

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Groupthink: What it is and how to avoid it

Last month I was fortunate enough to speak at an HR conference in Gibraltar.  The event’s theme was humanising the workplace – so topical when everything we do these days seems to be dependent on technology. My topic was employee engagement and how to go...

Team harmony

I had the pleasure of seeing The Shires live in concert recently. They are clearly a talented couple and clearly a couple in harmony. And great support from their fellow band members too. So much energy and enjoyment from everyone involved. [embed]http...